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Any time you say “thank you” at Chick-fil-A, 
the employees have the same response: “My 
pleasure.”

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This intentional response demonstrates the 
culture of hospitality that Chick-fil-A has 
created. Their core values include eye contact,

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smiling, speaking with enthusiasm, and staying 
connected. You see, they understand something 
that every person should understand:

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we all have a story. One way we can champion 
each other through our challenges is by positively 
influencing those around us.

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It doesn’t need to be anything big; as Aesop 
noted: “No act of kindness, no matter how 
small, is ever wasted.”

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So today I challenge you to connect with 
someone in a positive way. I’m Mac Hammond, 
and this is the Winner’s Minute.