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One key to handling difficult people is to 
purposefully separate your emotions from 
your conversations;

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recognize attempts at manipulation or intimidation 
and don’t let yourself be swayed by these 
negative ways of communicating.

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As Dr. Travis Bradberry suggested: “Mentally 
tough people consider the difficult person’s 
standpoint

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and are able to find common ground and solutions 
to problems.

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[If] things [do] completely derail, they 
are able to take the toxic person with a 
grain of salt to avoid letting him or her 
bring them down.”

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Dealing with negative people isn’t easy, 
but you can come out on the other side unscathed 
by their negative tendencies. I’m Mac Hammond; 
this is the Winner’s Minute.