1 00:00:00,00 --> 00:00:03,000 We've all been gathered here today in this war room 2 00:00:03,400 --> 00:00:07,000 to discuss our recovery plan to execute when our K2 license key expires 3 00:00:08,000 --> 00:00:11,500 We have Phil here with us from K2 Support 4 00:00:12,000 --> 00:00:16,400 Who is a K2 expert, and should ensure a smooth update of the license key 5 00:00:17,300 --> 00:00:20,800 and we've made sure there are no known issues with the key correct? 6 00:00:24,600 --> 00:00:25,000 sir 7 00:00:27,500 --> 00:00:28,900 there's 8 00:00:31,000 --> 00:00:35,200 there's a known issue involving 37 character license keys which expire beyond Dec. 31, 2022 9 00:00:52,600 --> 00:00:53,900 Everyone needs to leave 10 00:00:54,100 --> 00:00:55,200 except 11 00:00:55,300 --> 00:00:55,800 Phil 12 00:00:56,300 --> 00:00:57,300 the DBA guy 13 00:00:58,200 --> 00:00:59,200 and Jimmy 14 00:01:12,900 --> 00:01:14,200 This is an absolute outrage! 15 00:01:15,000 --> 00:01:17,700 How could you all let this happen again?! 16 00:01:18,500 --> 00:01:19,400 I've been a K2 customer 17 00:01:19,500 --> 00:01:24,300 since the three of you were in diapers! 18 00:01:29,000 --> 00:01:30,600 we pay good money every month 19 00:01:31,000 --> 00:01:34,200 to make sure things like this never happen 20 00:01:34,800 --> 00:01:40,200 I even brought it up jokingly with our Account Manager that we might consider buying a Premium entitlement soon! 21 00:01:40,600 --> 00:01:42,500 But sir the alternative is K2 Cloud which is filled with bugs every new Update they release 22 00:01:42,600 --> 00:01:44,000 I don't care about K2 Cloud! 23 00:01:44,100 --> 00:01:45,700 I need an on-prem server! 24 00:01:46,100 --> 00:01:46,500 but sir 25 00:01:46,900 --> 00:01:48,000 it's not that big of a deal 26 00:01:48,400 --> 00:01:49,300 of course it's a big deal 27 00:01:49,600 --> 00:01:52,000 I have a racquet ball tournament tonight that I'll have to cancel 28 00:01:52,700 --> 00:01:53,800 This happens way too often 29 00:01:55,700 --> 00:01:57,500 First it was the Developer license issue 30 00:01:57,600 --> 00:02:00,100 which we had figured out a way to scam them and not pay for a Non-Prouduction version 31 00:02:00,400 --> 00:02:03,100 and they went and fixed it right under our noses! 32 00:02:04,300 --> 00:02:05,800 and now they go and pull this crap 33 00:02:05,900 --> 00:02:08,600 and introduce a brand new licensing issue! 34 00:02:08,700 --> 00:02:11,000 The only thing that can make this worse 35 00:02:11,100 --> 00:02:13,400 is if we get locked out of K2 Management 36 00:02:14,000 --> 00:02:16,600 because Bob the DBA guy is a complete moron 37 00:02:17,200 --> 00:02:21,500 The man couldn't write a query to update the license key in the DB if someone had a gun to his head! 38 00:02:26,900 --> 00:02:28,800 The only thing not making my day worse 39 00:02:30,000 --> 00:02:31,600 is that Phil is here 40 00:02:31,700 --> 00:02:33,500 and he is a K2 expert 41 00:02:34,000 --> 00:02:36,300 Well versed in all areas of K2 42 00:02:40,700 --> 00:02:41,800 The rest of you... 43 00:02:42,700 --> 00:02:47,400 are hereby demoted to the lowest level of Developer Interns, and from this day forward 44 00:02:48,500 --> 00:02:52,300 will work on rebuilding our old 4.7 workflows using the new HTML Five Designer 45 00:02:53,500 --> 00:02:55,400 and you can't use JeyLabz! 46 00:02:56,300 --> 00:02:59,000 you will work day and night dragging new steps onto the workflow canvas! 47 00:02:59,800 --> 00:03:02,200 until each of our 37 workflows have been rebuilt! 48 00:03:04,800 --> 00:03:05,600 it's ok 49 00:03:06,100 --> 00:03:07,700 the new workflow Designer is a lot better 50 00:03:14,300 --> 00:03:16,300 Phil is here to save us though 51 00:03:18,500 --> 00:03:23,500 we are confident your expertise will resolve this issue for us 52 00:03:25,000 --> 00:03:26,000 Right Phil? 53 00:03:31,000 --> 00:03:33,700 At least we don't need to install any new updates 54 00:03:40,200 --> 00:03:41,900 Please tell me Phil 55 00:03:42,700 --> 00:03:45,700 that we won't need to run the K2 Setup Manager again to resolve this 56 00:03:46,300 --> 00:03:48,800 because I hate running the K2 Setup Manager 57 00:03:53,800 --> 00:03:55,900 Get the Licensing team on the phone