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Conflict isn’t always as bad as we think 
it is; it’s often the most exaggerated in 
our minds.

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We imagine the frustration future interactions 
with that other person will be filled with—so 
much so that we lash out when we do interact 
with them.

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Since our thoughts have been centered on 
conflict, our words and attitudes will find 
that conflict in our future.

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Two things we need to keep close during conflict 
is perspective and a cool head. Perspective 
will keep you from over-imagining what the 
other person thinks of you.

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A cool head will help you stay away from 
anger longer than you thought possible. As 
American statesman Daniel Webster suggested,

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“Keep cool; anger is not an argument.” I’m 
Mac Hammond, and this is the Winner’s Minute.